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Training Event Manager

  • 28 Mar 2017 12:28 PM
    Message # 4696029
    Anonymous

    Training Event Manager
    Employment Learning Innovations, Inc.

    Summary/Objective
    The ELI Training Event Manager is charged with the responsibility of executing ELI Certification and Day Training events by collaborating with clients, the ELI Sales team, ELI Facilitator’s, Accounting/Fulfillment and other members of the Training Services team. This includes conducting initial research on event needs, dates, and facilitator assignments through event follow up. 

    Overall, this position orchestrates the scheduling, confirmation, knowledge exchange, material management, and logistics for each assigned event. Candidates must be able to demonstrate proactive client relationship management, attention to detail, the ability to build collaborative relationships, and leverage ELI technology and procedures to ensure clients and participants receive the “class of one” experience ELI expects. A minimum of two years of training administration experience desired. 

    Essential Functions 

    1. Researches, plans, and coordinates ELI Certification and Day Training events. 
    2. Serves as the liaison and key contact and collaborator for attendees, client contacts other Training Logistics Team members and other ELI resources to ensure all vent-related internal and external client needs are met. 
    3. Manages a training event calendar and assigns the appropriate facilitator and other resources, works with client contacts to gather and ensure all event logistics are organized and communicated to ELI facilitator(s) and materials are sent and received in a timely manner before the start of the training event; 
    4. Writes/modifies client and internal correspondence, according to ELI branding guidelines, to meet the needs of the client; evaluates and modifies existing tools and processes used in the coordination of training events as needed; recommends appropriate changes to improve processes. 
    5. Prepares, distributes and tracks training event Statements of Work, confirmations, and aids such as participant rosters, event logistics forms, certification instructions, client and participant handouts, evaluation forms and compiles and sends post-training evaluation compilations. 

    Technology Tools 

    Office 365, SalesForce, Microsoft SharePoint, Scantron Assessment and Survey Software   

    Competencies 

    1. Passion for Serving Clients 
    2. Teamwork and Relationship Builder 
    3. Accuracy and Attention to Detail 
    4. Organization and Time Management Skills 
    5. Technical Proficiency 
    6. Problem Solving 
    7. Adaptability 
    8. Initiative 
    9. Self-Starter/Proactive Learner 
    10. Written and Verbal Communication

    How to Apply

    To apply, please email your resume to Paula Garlen at pgarlen@eliinc.com. No phone calls please.

    Last modified: 28 Mar 2017 12:30 PM | Anonymous